Payment Policy

Last updated on 25/03/2024

This payment policy outlines the available payment methods and procedures for customers purchasing products from zalomi. We strive to offer secure and convenient payment options to enhance your shopping experience with us.

Available Payment Methods

1. Cash on Delivery (COD)

•This option allows you to pay for your order at the time of delivery. Note that COD is available exclusively within the United Arab Emirates (UAE). The total amount due will be collected by our delivery partner before delivery.

2. Credit Card/Debit Card

•We accept a variety of credit and debit cards. Upon selecting this payment method, you will be redirected to a secure payment gateway where you can enter your card details. All transactions are encrypted to ensure the security of your data.

3. Tabby, “Shop Now. Pay Later”

•With Tabby, you can enjoy the flexibility of buying now and paying later. For more information on how Tabby works and the terms of this service, please refer to [What is Tabby] (https://tabby.ai) and [Tabby's Help Center] (https://help.tabby.ai).

4. Order Confirmation

Upon successfully choosing your preferred payment method and completing the payment process, you will receive a confirmation email from Zalomi. This email will include the details of your purchase, such as the order number, items purchased, payment method used, and expected delivery date.

5. Contact Information for Payment Issues

For any issues or inquiries regarding payments, you can reach us at support@zalomi.com or contact our Customer Care team. Our representatives are available to assist you with any concerns related to your payment, including issues with transaction processing, discrepancies, or refunds.

6. Security Precautions

We prioritize the security of your financial information and implement stringent measures to protect your data. However, we advise customers to exercise caution and not disclose their payment details or other sensitive information to unauthorized websites or links. Zalomi will not be held liable for any losses incurred due to unauthorized access or fraudulent activities resulting from such disclosures.

We are committed to providing a seamless payment experience. For more details on our payment, return, and refund policies, please visit our website or contact our customer service team.